The Turtle Company - Makers of Book Sox, Tissue Box Sox and Cotton Canvas Eco Bags!

We are open 9 AM to 5 PM EST, Monday to Friday. Feel free to contact our customer service department toll free at 1-800-930-2241 with any questions, comments or concerns.

How long does it take to receive my order?

Orders are processed and shipped within 48 hours. Delivery takes approximately 2 to 5 business days.

How much will my order cost to ship?

Order Total	Shipping Cost
$0 - $10.00	$2.00
$10.01 - $49.99	$5.00
$50.00 - $299.99	$7.50
$300.00 or more	FREE SHIPPING

Can I call in or fax my credit card order?

Yes! Complete your order form and fax it to 1-201-265-9350 or call us at 1-800-930-2241 and place your order over the phone.

Can I place an order without using a credit card?

Yes, print the order form from our website and mail it with a check or money order made payable to:

Can I exchange or return my purchase?

Exchanges and returns can be made for all unopened purchases within 30 days of delivery. Please read the Return Policy for more information.

Are there any Fundraising programs available?

Absolutely!

How do I start a Fundraising program for my school or organization?

Fill out the Book Sox Fundraiser Form with your school or organization’s information and phone, fax, mail or email it back to us. We will send you a starter kit with all our fundraising information to help get you started. Our customer service department is here to answer any of your questions.

BOOK SOX

What size books do Book Sox fit?

The Standard size Book Sox fit hard covered books up to 8” x 10”. The Jumbo size fit hard covered books larger than 8” x 10”.

How do I care for my Book Sox?

All premium quality, patented stitch, Book Sox are machine washable and reusable. Machine wash cool with like colors. Tumble dry. Do not bleach.

Can I design my own custom Book Sox?

The Turtle Company, Inc. offers Custom Design Book Sox for businesses and organizations. There is a 25,000 piece minimum order requirement and a one-time fee for printing plates.

Where are Book Sox Sold?

Book Sox are sold at the following locations:






	Ideal Stationers	Valu Merchandisers

TISSUE BOX SOX

What sizes do Tissue Box Sox fit?

Tissue Box Sox are available in three sizes: Cube, Standard and Family.

How do I care for my Tissue Box Sox?

Machine wash cool with like colors. Tumble dry. Do not bleach.

SCENTED SOLIDS

How do Scented Solids work?

Scented Solids work with scratch and sniff technology. The Book Sox material is covered with thousands of microcapsules that are filled with fragrance; scratching the surface breaks the microcapsules and releases your chosen scent! Simply scratch, sniff and enjoy!

Are Scented Solids safe?

Book Sox Scented Solids are 100% safe and non-toxic.

ECO-FRIENDLY

How many Book Sox products are eco-friendly?

Book Sox has created 4 products that are exclusively eco-friendly: Stainless Steel Eco-Bottles, Cotton Book Sox, One and Three Subject Notebooks made with recycled paper, and Cotton Canvas Eco-Bags.

Are Stainless Steel Eco-Bottles safe?

Our water bottles were put through government regulated testing and are BPA and toxin free. They are 100% safe to drink from.

Have a question that wasn’t answered? Our customer service department would be glad to help you and answer any questions you may have. Call us toll free at 1-800-930-2241 9 AM to 5 PM EST, Monday to Friday.