We accept unopened exchanges and/or returns from all online orders within 30
days of delivery.
Be sure to take the following steps when returning an item.
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Include a copy of the packing slip
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Circle the item(s) you are returning
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For an exchange - indicate which item you would like for replacement
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For returns - please include all credit card information
Send returns to the address below.
The Turtle Company Inc.
64 East Midland Avenue
Paramus, NJ 07652
All of our products are guaranteed against manufacturing defects. If you should
receive a product with an open seam, please return it for a new one.