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Return Policy
We accept unopened exchanges and/or returns from all online orders within 30 days of delivery.
Be sure to take the following steps when returning an item.
- Include a copy of the packing slip
- Circle the item(s) you are returning
- For an exchange - indicate which item(s) you would like for replacement
- For returns - please include all credit card information
Send returns to:
The Turtle Company Inc.
64 East Midland Avenue
Paramus, NJ 07652
All of our products are guaranteed against manufacturing defects. In the event you should receive a damaged item, please call us toll free at 1.800.930.2241 so that we may ship you a replacement immediately.
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